Ask these in writing where you can, so the answers are in writing too. They are grouped by what they reveal. You do not need all fifteen; pick the ones the clinic's website left unanswered, plus the two that matter most to you.
Who will treat me
1. Which medical group employs the clinician who will treat me, and in which state is it licensed? A real answer names an entity and a state. "Our board-certified team" is not an answer. The FSMB position is that the clinician must be licensed where you are located. Check the licence using the lookups in what prescriber means.
2. Will I know my clinician's name and credentials before the visit? You should. A clinic that cannot tell you whether you will see an MD, DO, NP or PA has not assigned one.
3. Will the same clinician follow me, or a different one each time? Continuity is not guaranteed in either model. Ask.
How I will be assessed
4. Will a clinician speak with me by video or phone before prescribing? Can I insist on it? Does it cost extra? See synchronous vs asynchronous visits. The FSMB says a questionnaire alone is not enough.
5. Does your intake ask about medullary thyroid cancer in my family, MEN 2, pancreatitis, gallbladder disease, kidney disease, pregnancy plans and my full medication list? These are the label contraindications and warnings (Wegovy label sections 4, 5 and 8). If the answer is "we ask about your health", ask again, item by item. What a good intake includes has the full list.
6. What labs do you require before prescribing, who orders them, and will you accept recent results from my own doctor? A clinic that requires none and asks for none is choosing not to know.
How I will be followed
7. Who reviews me at each dose step, and can I hold at a dose if I am not tolerating it? The labels place steps at least four weeks apart and allow holding. A program that steps up automatically is not following you.
8. What symptoms do you want to hear about the same day, how do I reach you, and who answers at a weekend? Severe persistent abdominal pain, repeated vomiting and dehydration are label warnings. You need a same-day channel for them.
9. Which labs will you repeat, and when? See how follow-up should work.
10. Will you send my records to my primary care clinician, and how do I get a copy myself? The right to your records is federal law; how to switch clinics explains it. A clinic that hesitates here will hesitate later.
What I will be given
11. Which pharmacy will dispense, in which state is it licensed, and is it a 503A pharmacy or a 503B outsourcing facility? If the product is compounded, it is not FDA approved and is not interchangeable with the brand product. On March 3, 2026 the FDA warned 30 telehealth companies for obscuring who makes the product. Evaluating a clinic's pharmacy partner explains what to check.
12. Can I get a certificate of analysis for the batch I receive? See how to read a COA at formblendscompounding.com.
What it will cost
13. What exactly does the fee include: visits, messaging, medication, supplies, shipping, labs? What is billed separately? Cost structures shows how to lay the answer out so two clinics can be compared.
14. If I am not prescribed, what is refunded? If I stop after two months, what am I still charged? Federal law (ROSCA) requires clear disclosure of recurring charges and a simple way to stop them. Get the cancellation method in writing.
15. Do you bill my insurance for the visit, for the medication, both, or neither? Who submits the prior authorization? See insurance-based vs cash-pay clinics.
After the call
Write down the answers next to the questions. Check the licence (question 1) and the pharmacy (question 11) yourself; they take five minutes each. If any answer contradicts the website, treat it as a red flag. Then compare against a second clinic of the same model, because the differences between two clinics are usually bigger than the differences between two models. For programs that have already been scored on these points, see formblendsreviews.com.
Questions people ask
Should I ask these of an in-person clinic too, or only telehealth programs?
All of them apply to every model. In-person clinics tend to answer the licence and pharmacy questions easily and the cost questions badly; telehealth programs tend to be the reverse. Ask the whole list either way.
What if they will not answer before I pay?
Then you have your answer about how the clinic treats questions. Every item on this list is something a clinic already knows about itself. formblendsreviews.com scores programs partly on whether this information is available before you commit.
Sources
- FSMB. The Appropriate Use of Telemedicine Technologies in the Practice of Medicine: Report of the FSMB Workgroup on Telemedicine, April 2022 Accessed September 4, 2026.
- Wegovy (semaglutide) prescribing information, DailyMed set id ee06186f-2aa3-4990-a760-757579d8f77b Accessed September 4, 2026.
- FDA press release, March 3, 2026: FDA warns 30 telehealth companies against illegal marketing of compounded GLP-1s Accessed September 4, 2026.
- Restore Online Shoppers' Confidence Act, 15 U.S.C. 8401 to 8405 Accessed September 4, 2026.
Canonical URL: https://formblendsclinics.com/your-visit/questions-to-ask-on-the-first-call. Written by the FormBlends editorial team. This page is educational and is not medical advice; see the medical disclaimer.